ITES pro
ITESpro
 
 
 

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Services  Support & Helpdesk  Product Support Pros
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In order to provide support for commercial grade products, companies must create dedicated product support teams that can quickly respond to a customer’s situation and deliver comprehensive product support solutions. ITESpro enables its clients to focus primarily on their core business by providing 24x76 reliable, high-quality end-to-end product support and maintenance services to their end customers. ITESpro offers smart & result oriented product support solution with complete incident tracking and bug notification solution. With help of our comprehensive report mechanism, our client can understand the support needs, user friendliness of their product; identify improvement areas, suggestions for future upgrades and other behavior of users who uses their product.

 
24x7 Product Support & Maintenance
Early product support and maintenance planning
Toll-free telephone product support
Premier enhanced application management
Timely escalation to Level II and III Product Support
Reactive and proactive product support
Response time driven product support
Troubleshooting and continuing product maintenance
   
What we support:
Legacy application
Software products
Website and ecommerce
Hardware & Peripherals
 
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