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About Us  Our Business Models
ITESpro offers flexible yet dynamic business models, which are designed to accommodate all specific requirements. Our client can opt for any of this business model depending on their requirement These models can easily be clubbed with our Delivery Model and to our wide range of services in innovative ways so that our clients get the best value-for-money offering.

Dedicated Team Model (DTM)
DTM model is the most suitable for long-term customer requirements, which translate into long-term cost benefits for you. DTM model is ideal for Remote Support & Management Services which need a longer commitment, assured security and business continuity. DTM is most preferred for customers who has customized services line or integrated technology serving where a DTM resources can be trained according to specific client requirements.

Time and Material Model (T & M)
In T&M model, we bill the customer on a monthly basis for the number of human resources deployed. Cost is determined based on the skills, management efforts and Infrastructure deployed and is evaluated by analyzing the exact requirements. This model offers you the flexibility to vary the size of your team depending on your projected workloads. This model is ideal for both offshore & on-site resource requirement where a highly skilled resources are required.

SLA Driven Model
SLA driven model is recommended for long term projects where the scope and specifications for the projects are reasonably clear and well defined. The SOW’s are specified and ITESpro is responsible for the complete service management, project management as well as maintaining agreed SLA. ITESpro defines ITIL based process-driven delivery methodology, which ensures accuracy, predictability and timely delivery for all such accounts, as well as assures services within the budget shared by the client. This model is best used in all support, maintenance and monitoring services that ITESpro offers.

Fixed price model
Fixed price engagement model primarily offered for monitoring and maintenance services for complete range of Infrastructure. We offer per device monitoring and maintenance services for long term engagement which provides accurate cost estimation for complete infrastructure which is critical to client’s business.

Offshore Partnership [ Your Extended Arm ]
Being a global Services Provider, one might face constant challenges in terms of meeting enhanced client demands, access to high-end technical skills and managing lower cost of delivery. ITESpro can help you leverage a global delivery model to address most of these challenges.

ITESpro leverages on the various drivers such as improved security, telecom infrastructure, wide range of tools for monitoring and support, Processes and Standards with access to a largest talent pool to offer various IT Management Services.

ITESpro can work with you on a traditional Reseller Model, where you would be the front-end and ITESpro provided backend support and delivers the services. A transfer pricing model would ensure a win-win relationship that is profitable for both the partner and ITESpro.

White Labeled Services
ITESpro can also offer "White labeled" services to partners, where most of our services can by white labelled as your own service offerings. ITESpro’s remote delivery center can be "labeled" as "Partner Delivery Center" that would help the partner to deliver services to their clients seamlessly.

Key Benefits:
Partner retains the client relationships and account control.
Partner has significant additional access to expertise and infrastructure.
Partner is able to offer his clients better service at lower price points.
ITESpro will handle service delivery that meets the agreed SLA's thereby reducing risk to the partner.
Partner gains the ability to offer the entire basket of IMS with great cost saving by enabling offshore service model.
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